Friday, 29 October 2010

The Apprentice - Bragging, Burning Bridges and Bad Behaviour....

It was a good one this week, with the gobby Melissa Cohen finally getting her comeuppance and hearing those famous dreaded words... "You're Fired!" Frankly, I thought she was so utterly horrible in last week's episode that I was hoping her team would fail so that I would have the pleasure of seeing her fired, but - somehow - she managed to grab victory and so my plans were thwarted for another seven days. Her performance this week, for a self-acclaimed pitching master, was dismal, finally leading to her departure from the show. So what did we learn about Melissa? That she liked to boast, and claim her prowess in an area that she obviously couldn't - and didn't - deliver on? Melissa learnt the hard way that she should have been able to back up her claims with action, rather than letting herself, and her team, down when it came to the crunch. One of the things to take away from this is the importance of setting expectations. If you say you can do something, whether you can or not, people will expect you to do it. If the expectation to achieve is unrealistic, you won't be meet your targets, and will disappoint those to whom you made the promise. If you set yourself, and your employer/ colleagues, realistic expectations, then you will always be able to deliver, and if you manage to exceed those targets, all the better! The thing about Melissa was that she bigged up her sales abilities so much, and had so much to prove, that when she fell flat on her face we all felt a little glow of happiness at her misfortune. Her braggishness wasn't helped any by her personality flaws, unfortunately. Volunteering to be the project manager - well, forcing her way into the position - once was enough for all of us, but she then tries to bulldoze her way into it for a second week. That girl certainly wanted to prove something, to herself as well as Lord Sugar. I would have thought that scraping through by the skin of her teeth in the bakery task would have allowed her to sit back and relax knowing she didn't have to stand in the firing line as PM again, but who knew she'd be such a glutton for punishment? Perhaps it was to gain more attention from Lord Sugar, perhaps to win back the respect of her team mates. Who knows? One thing's for sure, Melissa won't be missed by anyone in the Apprentice house, from what we've seen.

Nobody could fail to be surprised, and amused, by Melissa's parting shot in the boardroom, accusing Jamie and Stuart of ganging up on her. As she stormed out, both men followed her to say their goodbyes, only to be met with a refusal to shake hands and told that she had nothing to say to them. Sulky? Moi? It made her look BAD - childish, stroppy and petulant. If you were a potential employer, what on earth would you think after seeing THAT performance? I expect better from my 6-year old, let alone a grown "professional". Always beware of parting gestures, lest you burn your bridges, because you never know who might be watching. The same goes in other situations - watch what you say and never take it for granted that you haven't been observed. For example, people who turn up for an interview and are rude or short with the receptionist, only to discover later that they were dealing with the partner of the hiring manager, or have been watched whilst in the waiting area (I know of companies who routinely do this to observe behaviour). There are those who have made crass or inappropriate comments about a former boss or colleague, only to find that they are an acquaintance or family member of an interviewer. The list goes on. Loose lips and all that...

Finally, who couldn't help but cringe at Stuart "The Brand" Baggs' unintentional rudeness to the Baby Glow lady? The tactless, agressively questioning whippersnapper lost Synergy the chance to sell the innovative product, which eventually resulted in a huge win for Apollo, who won the bid and grossed £995,000k of orders for Liz, who pitched impeccably throughout. Baggsy didn't MEAN to be be insulting, but his unintentional ill behaviour contributed massively to the team's failure. We should all keep in mind that treating people badly without thinking of the consequences is a dangerous thing to do - who wants to be the one with foot in mouth disease all the time?!

I think that's all I have to "conversate" with you for now... I'm off to watch a re-run of "The Apprentice: You're Fired" and have another laugh at Ms Cohen's expense. I never thought gloating could be this much fun...

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